Contact information

Contact PELVARO

We are here to help. Whether you have a question about a product, need assistance with an order, or simply want to get in touch, our team is available Monday through Friday, 9:00 AM to 5:00 PM CST.

Customer Support

Email: support@pelvaro.com
Response time: Within 1 business day
Hours: Monday – Friday, 9:00 AM – 5:00 PM CST

Order Inquiries

For questions about an existing order — tracking, delivery status, returns, or changes — please email support@pelvaro.com with your order number in the subject line. Include as much detail as possible to help us respond quickly and accurately.

Wholesale and Business Inquiries

For wholesale pricing, bulk orders, corporate gifting programs, or interior design trade accounts, please contact us at support@pelvaro.com with "Wholesale Inquiry" in the subject line. We typically respond to wholesale inquiries within 2 business days.